Is Mercer a good company to work for?

Mercer has an overall rating of 3.7 out of 5, based on over 7,750 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Mercer to a friend and 59% have a positive outlook for the business. The best reviews about Mercer have been left by employees working as Intern , Actuarial Associate and Senior Principal .

Does Mercer pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercer employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercer. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mercer?

66% of Mercer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercer 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (266) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 655 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 385 reviews)); "Good Benefits and hybrid working" ((in 348 reviews)); "Colleagues are great and genuinely care about you." ((in 295 reviews)); "Good work environment and collegues." ((in 114 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 263 reviews)); "Low pay and very political" ((in 255 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 247 reviews)); "Long hours and weekends throughout most of the year" ((in 124 reviews)); "No training and no alignment with its sell proposal" ((in 115 reviews))

What are employees saying about Mercer layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercer layoffs and their outlook for job security at Mercer in 2026.

What are the top reviewed Mercer locations?

New York , Norwood , Chicago , Dallas , Los Angeles , Louisville , Atlanta , Urbandale , Phoenix , San Francisco , Washington , Houston , Boston , Philadelphia , Seattle , Vernon Hills , Denver , Des Moines , Minneapolis , Saint Louis , Charlotte , Iowa City , Milwaukee , Irvine , Richmond , Norwalk , Deerfield , Portland , Pittsburgh , Salt Lake City

Mercer reviews

3.7

66% would recommend to a friend

(6,672 total reviews)

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Jun 20, 2026

Benefits are good, but time off is limited

(ssenior) associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are very good ,pendion

Cons

Time off is scarce in between

Mercer Response

5d

Thank you for taking the time to share your thoughts. We are happy to hear you are enjoying your being part of the Marsh team.

3.0

Jun 20, 2026

Limited career upside after a while. Decent work/life balance and flexibility

Associate

Recommend

CEO approval

Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

Mercer Response

5d

Thank you for sharing your feedback about career growth and development at our company. We understand the importance of professional growth and appreciate you bringing this to our attention. If you are seeking guidance or support in your career development, we have resources available to help. Your HR partner team can provide information on internal job postings, career counseling, and guidance on skill development. We encourage you to reach out for assistance.

1.0

Jun 19, 2026

Smart colleagues and resources can't offset toxic culture

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Very smart Colleagues. Wealth of knowledge to tap into to do my job. Great resources.

Cons

Toxic culture and leadership. Not enough staff to do the mountains of work. Abysmal salary.

Mercer Response

5d

We value your feedback and have an open-door policy to encourage transparent communication. You can always reach out to your manager or your HR partner to discuss any specific concerns. In addition, we have avenues for voicing anonymous concerns as outlined in our code of conduct, The Greater Good. We are committed to addressing colleague concerns and fostering a positive work environment.

Viewing 25 - 27 of 6,672 Reviews

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Jobs at Mercer

Client Support Administrator

Health & Benefits Consultant

Sr. Human Resources Transformation Consultant

Mercer

Mercer reviews

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Reviews by job title

Benefits are good, but time off is limited

Limited career upside after a while. Decent work/life balance and flexibility

Smart colleagues and resources can't offset toxic culture

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