Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 69 reviews)); "People are great and helpful" ((in 35 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 27 reviews)); "Decent starting pay, holiday bonus" ((in 25 reviews)); "Great training and work/life balance." ((in 21 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 49 reviews)); "Micro management." ((in 42 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 23 reviews)); "Some managers do micromanage their staff." ((in 18 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 15 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

3.0

Jun 16, 2012

Unstable and selfish

Auto damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good people to work with.

Cons

When it comes to lay off, no warnings whatsoever from top.

4.0

Mar 19, 2012

A top down micro managed Spartan type of company with an overabundance of procedures

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary was good and yearly bonuses could be substantial. Christmas bonus equal to one paycheck every year. Bonuses when the company made an underwriiting profit. Lots of "safety nets"--i.e. several levels of management review more complex claims and some not so complex. This was a bit of overkill.

Cons

Micro management. Unclear what criteria they wanted for managers. Strange choices for promotions and some of the best people were laid off.

3.0

Sep 27, 2011

Ok but boring company

Applications development supervisor

Recommend

CEO approval

Business Outlook

Pros

Local, Stable, Decent company. Mercury is a stable company but nothing great to write about. It has 400+ systems managed by 400 IT people.

Cons

Bureaucratic , highly procedural and redundant . It has lot of cumbersome audit processes that audit more of developers work than doing risk management of insurance.

Viewing 679 - 681 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Talent Acquisition Coordinator