Mercy Patient Service Associate reviews

3.7

63% would recommend to a friend

(42 total reviews)
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Steve Mackin

23% approve of CEO

54% positive business outlook

Patient Service Associate employees have rated Mercy with 3.7 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Patient Service Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Service Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

42 reviews
4.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

large, level 1 trauma hospital with many opportunities for growth in various areas of nursing

Cons

patient to nurse/tech ratios are high at times. Med-surg floor night shift can expect 5-6 patients per nurse and 10 - 15 per tech. Ratios are a little lower during day shift

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Mercy Response
3y
Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.
3.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The scheduling is super flexible for working parents and students.

Cons

Long strenuous shifts. Emotionally, mentally, and physically exhausting. Unpredictable patients and co-workers. Overall not enough incentives or benefits for such hard work.

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Mercy Response
3y
Thank you for completing a review and for sharing helpful feedback regarding Mercy. Your input has been captured. If you have any additional feedback please contact our team via email at mercyrecruitmentfeed@ mercy.net. Thank you for your time and dedication!
4.0
Aug 27, 2022
Recommend
CEO approval
Business Outlook

Pros

This is a great hospital to work for overall. They have great values and care about the patients. It is clean, safe, and they hire quality people.

Cons

The pay is not great. You really have to believe in the mission and the people to want to stick around because the compensation will quickly have you wondering if the grass is greener on the other side.

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Mercy Response
3y
Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.
Viewing 19 - 21 of 42 Reviews

Glassdoor has 3,092 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.