Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 235 reviews)); "Coworkers are all great and helpful" ((in 189 reviews)); "Great people and they were very flexible with my college schedule." ((in 166 reviews)); "The culture and teamwork in most units are great" ((in 72 reviews)); "a good work environment and flexible" ((in 43 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 254 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 175 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 52 reviews)); "Manager could care less if it was safe or not." ((in 33 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,978 total reviews)

Steve Mackin

63% approve of CEO

55% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 28, 2025

Honest review

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Average pay Good work life balance Good physicians

Cons

Little opportunity to move up in the chain of command Low flexibility in schedules Difficult to navigate student loan reimbursement

Mercy Response

1y

Thank you for taking the time to complete a review. We appreciate hearing from our amazing co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

2.0

Jan 27, 2025

Horrible pay

Financial analyst ii

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance and remote

Cons

Incredibly underpaid and no way to change this unless you leave and return

Mercy Response

1y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

1.0

Jan 25, 2025

Cliques

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

If live in the area, it is close. Private rooms for patients. Fair pay. Nice food options. Cafeteria open to staff at all times. Clean.

Cons

Ratios. Culture. Lies. Company only out for profit causing community to pay more for services there than all other facilities. Staff very clique since they all grew up together. Nepotism.

Mercy Response

1y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 301 - 303 of 2,978 Reviews

Jobs at Mercy

Patient Service Representative - Women's Health

Patient Service Representative

Patient Service Representative - Women's Health

Saint Louis, MO

View job

Patient Service Representative (Full Time)

Patient Service Representative - DME Pittsburg

Mercy

Mercy reviews

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Honest review

Horrible pay

Cliques

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