Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,081 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 233 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 193 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "a good work environment and flexible" ((in 41 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Poor management and more about the amount of patients you see in a day rather than patient care." ((in 176 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 50 reviews)); "Long hours and difficult to schedule around weekend shifts" ((in 30 reviews)); "We no longer have bonuses and yearly raises are about 2%." ((in 29 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (896 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

896 reviews

Reviews about "Compensation"

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2.0

Mar 11, 2024

Poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience, and met new people

Cons

Poor pay, poor management, poor work life balance

Mercy Response

2y

Thank you for completing a review! We strive to create and foster a positive and productive work environment for all Mercy co-workers, and we’re sorry to hear your experience did not meet your expectations. Thank you for your time and dedication during your time with Mercy. If you have additional input to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

3.0

Mar 9, 2024

Depends where you work at within Mercy.

Medical receptionist

Recommend

CEO approval

Business Outlook

Pros

Feels like a team, organization does little things, good EAP.

Cons

Health insurance sucks, back work life balance, organization doesn’t care for its employees (only money), and bad pay

Mercy Response

2y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

1.0

Mar 6, 2024

Underpaid and Undervalued

Behavioral health technician

Recommend

CEO approval

Business Outlook

Pros

The only pro I can think of is some of the other techs you work with can make the job more enjoyable.

Cons

Low pay. You will work nights, holidays, weekends etc. They will call you on your day off to see if you can come in because they are always short staffed. Horrible management. Most of the nurses that work the day shift are burnt out, lazy, and grumpy.

Viewing 187 - 189 of 896 Reviews

Jobs at Mercy

Patient Access Representative - Remote

Patient Benefit Rep - Remote

Director-Grants Administration and Programs

Health Information Technician - Full Time

Mercy

Mercy reviews

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Poor leadership

Depends where you work at within Mercy.

Underpaid and Undervalued

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