Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 234 reviews)); "Coworkers are all great and helpful" ((in 196 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 255 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 170 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 51 reviews)); "they say all managers have an open door policy, but that's not true." ((in 32 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(897 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

897 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 15, 2023

Use to be a great place to work

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and physicians. I enjoy my job and the people I work with.

Cons

Low pay compared to other local health institutions. Other institutions other better benefits.

Mercy Response

2y

Thank you for taking the time to complete a review. We appreciate hearing from our amazing co-workers, as it provides meaningful insight that helps us improve for the better. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

4.0

Oct 11, 2023

Good Mission Driven Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission-driven company that is looking to expand care to more communities.

Cons

Falls behind on Cost of Living wage increases.

Mercy Response

2y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

1.0

Oct 4, 2023

Poor pay and lack of compassion

Clinical research nurse

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, some flexibility, excellent experience to leverage into future positions

Cons

Pay is awful and you don't get to negotiate raises. Leadership lacks compassion. Managers will lie to manipulate employees into staying or taking on tasks that are inappropriate for their roles. Benefits are regularly stripped away.

Mercy Response

2y

Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

Viewing 235 - 237 of 897 Reviews

Jobs at Mercy

Office Supervisor - Women's Health

Medical Assistant - Pediatric Orthopedics

Saint Louis, MO

View job

Medical Assistant - Women's Health

Office Coordinator - Women's Health

Mercy

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Use to be a great place to work

Good Mission Driven Organization

Poor pay and lack of compassion

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