Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 237 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 190 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 71 reviews)); "Great staff to work with" ((in 68 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 51 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,978 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,978 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 11, 2021

LPN

Pct patient care tech

Recommend

CEO approval

Business Outlook

Pros

Bring your a game for the interviews

Cons

It could get overwhelming at times

Mercy Response

5y

Thank you so much for your kind yet honest words. We truly appreciate you sharing your experience with us and the community! Thanks for being part of our patient care tech team in Chesterfield. We hope you have a great day!

4.0

Feb 10, 2021

Hi stress. Lots changes. Great benefits. Salary low and sad

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

401k and Dental insurance. Health insurance tho it increases in cost reducing take home pay. Day one coverage. Other good perks. Adoption assistance. Community discounts at local businesses. Including dining. Etc

Cons

Insurance goes up with raises. "Nice" the new program counting every second is unreasonable and people self included couldn't take it. You can't provide cs and be on the dot. This is healthcare. Be reasonable. We are humans not bots. Also. Figure out how to stop letting people go ea yr. It amplifies stress. It's not a great business model. it's just sad.

Mercy Response

5y

Thank you for your review. We appreciate your honesty, your comments are noted. However, we would like to learn more; please email us at mercyrecruitmentfeed@mercy.net with any additional comments you'd wish to share.

2.0

Feb 6, 2021

Great Co-worker atmosphere

Practice manager

Recommend

CEO approval

Business Outlook

Pros

Tuition reimbursement, Mercy’s Covid response and preparedness was great, Diverse culture

Cons

Do not expect to move up the leadership ladder. Degree’s, experience, hard work and leading projects is not how you get noticed and promoted with Mercy. Opportunity is given to intern’s or senior leadership connections. Paid Holidays are with your own PTO. Keeping clinics staffed at adequate ratios is a struggle. Chronic understaffing. Pay is less than local similar local hospital systems.

Mercy Response

5y

Thank you for sharing. We hear your feedback and would like to learn more about your experience. Please reach out to us by emailing mercyrecruitmentfeed@mercy.net with additional details and we will be in touch.

Viewing 259 - 261 of 2,978 Reviews

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Medical Assistant - PRN - Mercy Clinic Endocrinology

Admission coordinator

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Mercy

Mercy reviews

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Reviews by job title

LPN

Hi stress. Lots changes. Great benefits. Salary low and sad

Great Co-worker atmosphere

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