Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,087 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 239 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 194 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 73 reviews)); "a good work environment and flexible" ((in 40 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 259 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 61 reviews)); "Upper management can be poor." ((in 55 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

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Mercy

Mercy reviews

3.6

60% would recommend to a friend

(2,980 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Apr 20, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work and home life balance

Cons

lower than average pay can be expected.

5.0

Apr 18, 2017

Mercy embodies their mission of compassionate care and exceptional service.

Applications coordinator

Recommend

CEO approval

Business Outlook

Pros

Culture. Everyone is so welcoming and goes out of their way to help others. Employees are proactive to help one another. Corporate and upper management take interest in all levels of employment and strive to make everyone feel equally valued and important. Yearly reviews give you a chance to express what you need from management and really let your voice be heard

Cons

Not for profit pay for same work as for profit hospital systems. Remote co-workers find it difficult to connect personally to mission because activities are done on campus.

4.0

Apr 8, 2017

Patient Access Representative

Patient account representative

Recommend

CEO approval

Business Outlook

Pros

Open door policy if available, benefits.

Cons

Communication, availability of mgmt, pay

Viewing 2641 - 2643 of 2,980 Reviews

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Jobs at Mercy

Patient Transporter, Full-Time Evenings

Patient Transporter, Part-Time Days

Environmental Services Aide Apprentice

Patient Transporter (Full Time) Evenings

United States

View job

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Mercy

Mercy reviews

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Great place to work

Mercy embodies their mission of compassionate care and exceptional service.

Patient Access Representative

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