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      Mercy

      Engaged Employer

      Mercy reviews

      3.6

      59% would recommend to a friend

      (2,971 total reviews)
      avatar

      Stephen Mackin

      63% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      3.1

      Senior management

      Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Sep 8, 2013

      No more Corporate America....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good place to work until they became Corporate

      Cons

      They don't have the money to give good raises as they did many years ago. But they have the money for other things. Became corporate and expected twice the productivity out of you in the same amount of hours. As both a former employee and now a patient, I see that becoming corporate has not only affected employees, but try being a patient.....Billing is a nightmare and no one knows who to call to get help....talk to several people. Billing is in St. Louis and if you work at Mercy, now that it's corporate....so is your boss!

      4.0
      Sep 4, 2013

      Insurance Call Center

      Provider relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      M-F with limited overtime. Health/ Dental/ Vision/ 401K benefits from day 1 Comprehensive, progressive training Clean work areas Generally knowledgeable and helpful co-workers All calls are recorded and a percentage are reviewed for quality control

      Cons

      High call volumes. Scripted phone introductions. Some policies change multiple times during the course of a year. Some SOB and GMA do not offer clear benefit information which can make quoting benefits a difficult task. Periodic hiring and promotion freezes.

      Viewing 2923 - 2925 of 2,971 Reviews
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      ReviewsMercy reviews

      Glassdoor has 3,078 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.