Management hardly communicated with our boss so she wouldn't know anything we told management until we told her ourselves. Management also hardly communicated with each other to problem solve. Hardly understanding of situations and would give ridiculous solutions. Training only covers so much and they expect you to remember everything within a week. You have to actually learn more from whoever they assign to "finish" training you. They don't teach you how to handle rude customers or give you any guidance, you have to learn for yourself. The biggest con is they tell you that you don't have to deal with certain things but you end up having to deal with them anyways. We're not supposed to clean anything insect infested and they had me clean a kitchen where there were ants all over the counter. They also had another team clean a roach infested house. There are way more but this is turning into an essay.
