Does Merry Maids pay their employees well?

According to anonymously submitted Glassdoor reviews, Merry Maids employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Merry Maids. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Merry Maids?

52% of Merry Maids employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merry Maids 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Merry Maids?

House Cleaner (73) , Housekeeper (52) , Cleaner (50) , Maid (50) , House Cleaners/Maids (28) , Office Manager (12) , Manager (10) , Housecleaner (8) , Office Assistant (8) , House Cleaning Associate (6) , Housekeeping (6) , Solo Cleaner (6) , Branch Manager (5) , Janitor/Cleaner (5) , Operations Manager (5)

What are the pros of working at Merry Maids according to real employee reviews?

"Great people to work for and work with." ((in 23 reviews)); "Weekends off and fruit and pop tarts in the morning" ((in 14 reviews)); "Friendly Coworkers and very helpful." ((in 12 reviews)); "Good money and I enjoy the work" ((in 12 reviews)); "Managers are amazing and really care about the employees." ((in 11 reviews))

What are the cons of working at Merry Maids according to real employee reviews?

"Extremely low pay for office workers." ((in 77 reviews)); "Poor management, woul not recommended that" ((in 41 reviews)); "No benefits and no company car" ((in 22 reviews)); "A lot of days I would make less than minimum wage for busting my ass." ((in 9 reviews)); "Poor training." ((in 8 reviews))

What are the top reviewed Merry Maids locations?

Beaufort , Waukesha , Atlanta , Huntsville , Salt Lake City , Houston , San Antonio , Riverside , West Chester , Orlando , Sycamore , Virginia Beach , Milwaukee , Scarborough , Wilmington , Round Rock , Fort Worth , New Braunfels , Atoka , Indianapolis , Redlands , El Cajon , National City , Vacaville , Baton Rouge , Spokane , Yakima , Eugene , Bethlehem , Havertown

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Merry Maids

Part of ServiceMaster Brands

Merry Maids reviews

3.1

52% would recommend to a friend

(587 total reviews)

Regan Stokes

70% approve of CEO

42% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Merry Maids has an employee rating of 3.1 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merry Maids employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

587 reviews

1.0

Apr 18, 2023

I should sue them

Cleaner

Recommend

CEO approval

Business Outlook

Pros

The customers are nicer than at my last cleaning job.

Cons

Wage theft: deducting my hourly wage on my last check without notice because I quit , lying about hourly rates, and false promises on raises, makes us sign something stating we won’t talk about salary, I never saw any credit card tips on my pay stubs. All very illegal! The only “corporate contact info” I can find goes to the receptionist’s junk mail. I know that because she actually texted me and told me to “be woman enough” to call her instead. The corporate number takes you to a directory for the receptionists. I told her to stop contacting me and she continued to text me, I had to block her. Very unprofessional.

4.0

Apr 8, 2023

Great environment

House cleaners/maids

Recommend

CEO approval

Business Outlook

Pros

Managers are amazing and really care about the employees. Majority of the clients are so sweet and the nicest people. I rarely have to deal with the bad parts of customer service and the upset clients. Majority of my coworkers are drama free and so nice! Hours are super flexible as well.

Cons

The pay is not what I feel is worth the amount of work we do and that is expected of us to do. Not many customers tip, and there is a lot of driving some days. The work can be very exhausting but it can be easy too. One position upgrade available with slight pay upgrade

Merry Maids Response

Thank you for taking the time to tell us about your experience at Merry Maids. We are happy to hear that you are enjoying your job and the flexible schedule. Your feedback is important. Since all franchises are independently owned and operated, we encourage you to share your advice with your manager. We appreciate you being part of the team and leaving a review.

2.0

Apr 6, 2023

Management sucks & employees are two faced

House cleaner

Recommend

CEO approval

Business Outlook

Pros

It was fine for a couple months but then I seen a change

Cons

Management and office staff talk about employees behind other employees backs and they break all the rules But expect the employees to follow the rules and they rip you off in Mileage

Merry Maids Response

Each franchise is independently owned and operated, and decisions related to their daily operations are made at the discretion of the local business owner. However, we take your feedback seriously. In consideration of the franchisee/franchisor relationship, we are not able to provide you or any franchisee legal advice. At this time, as the franchisor, we will share your feedback with the local franchise owner.

Viewing 133 - 135 of 587 Reviews

Jobs at Merry Maids

House Cleaner

Tallahassee, FL

View job

Jackson TN Housekeeper *NO NIGHTS NO WEEKENDS*

Housekeeping/Housecleaner