MetLife reviews

3.7

67% would recommend to a friend

(6,428 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Nov 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Used to be that you were proud of what you did - provided people with insurance and the support around it. Then I started to see thwe cracks in the facad -- they started outsourcing jobs to India, cutting customer service and promoting useless, unqualified people who played the political game (there is always some of this but Met takes the cake!) Time to move on before my job goes to India.

Cons

So political. East-coast focused. White Men need only apply. Pay is below average. Jobs going to India -- and yes, if your job goes, you have to train your replacement! OPEX - on its face, efficency is a great goal but there is a reason for the nic-name Op Axe. Their conittment to people as their greatest asset is a joke. Only good thing is the severance packages aren't terrible.

4.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Good company to work for. Good place to learn, decisions are supported. Support for working mothers/flexible work time. Telecommuting allowed when necessary. Can work evening/weekends from home to make up work schedules. Work looked at objectively for reviews. Reviews are frequent. Development plans are made and employees encouraged to grow. Management can make good (even tough) decision when necessary.

Cons

Outsourcing continuing. Layoffs, cost cutting in progress. Low ratings can be given even to good workers if everyone in the team is doing well as a certain percentage of people must be given low ratings. While development plans can be made, ability to grow in direction wanted by employee is sometimes difficult.

Viewing 6400 - 6402 of 6,428 Reviews

Glassdoor has 8,260 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.