MetLife reviews

I reported my direct manager twice to Employee Relations and had an escalation meeting scheduled with executive leadership. Consequently, I was let go under the guise of a reorganization while my current position was upgraded currently sitting vacant. I reported my manager for various issues including PTO denial after working long hours, promotion denial, poor program management, wasting thousands of hours of key vendors' time, gaslighting his own team and external partners, instructing me to stay in my lane and just keep the lights on, failing to address team concerns, blatant favoritism, and lack of respect for the time his team spends. Despite being a top performer at MetLife, previously receiving an "Exceeds Expectations" rating, it became clear after the reorganization that my new leader was only interested in maintaining the status quo and not making any waves until his turn for CISO, which was not a good fit for me. MetLife is supposed to have an anti-retaliation policy, and I fear for those I left behind, having personally recruited five people to the information security organization and managing a team of approximately 25 security engineers. My Employee Relations and ethics cases are still open, but the worst has already happened.

Overworked and underpaid. Each claim you enter must takes hours on hours to complete. Once you enter a claim there are several task . I have been working in claims for over 10 years and never had a claims have requires the level of responsibilities and claim work up. Not to mention… meetings… its almost impossible to get work done with the amount of meetings that we are required to attend. Please run and dont look back id you are planning on coming to LTD. There is no such thing as work life balance. The amount of case loads per case manager is unbearable. I find myself working 12 hours restless days 5 days out of the week and coming in on my off days to get things done just to meet deadlines. When team members are on PTO you are required to work their case loads once and done which is so unfair because it just puts you behind your own work. Management is not understanding and operate as if they are overseeing robots. With the amount of hours I work weekly I could have 2 job and not to mention that the position is salary ….so no overtime for all the blood sweat and tears that you put in on the clock. Please run from this department. The turnover rate is high for a reason. I have witnessed several new hires quit after completion of training, because it is just to much responsibility.