Pros
- Free Mental health services - you're going to need it. - Internal job postings allow for potential lateral moves within the system - Job stability — large system with a steady flow of patients - Decent health insurance and benefits package compared to some competitors
Cons
- Incompetent upper management with poor decision-making and no accountability - Human Resources engages in unethical, possibly illegal practices, often retaliating against employees who speak up - Low pay compared to other healthcare systems in San Antonio, despite similar or higher workloads - Toxic work culture where favoritism thrives and genuine concerns are ignored - High turnover and burnout due to chronic understaffing and unreasonable expectations - Little to no support from leadership, especially during high-stress situations - Lack of transparency in handling complaints, investigations, and internal issues - Retaliation against whistleblowers or those who speak out about problems - Inconsistent enforcement of policies depending on who you are or who you know - Poor communication from administration to frontline staff - Employee well-being is not prioritized, despite branding claims - Decisions made by leadership often don’t reflect real patient care needs or employee input - Employees are routinely spoken to and treated with disrespect, and leadership allows this behavior to continue
