Pros
The leadership is putting a tremendous amount of effort into listening to what employees and new hires value and then implementing the tools needed to meet those wants and needs. It's a very open-door, family atmosphere at headquarters, and the HR department has improved how they get that same feeling to the bases in the field. It's a fun group of people to work with, but the value and emphasis they put on safety is above and beyond. There's never any pressure to fly for pilots, and Metro has pilots' back if there is any pushback from customers. Because it's a private company, there are no shareholders or board members to answer to, which means they can get stuff done a lot quicker.
Cons
Some of the base locations are in less-than-desirable spots, but that's not really Metro's fault. It's where the hospital customers decide to put a helicopter.
