Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

2.0

Jul 13, 2015

Not for the innovative at heart

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benifits No micro management Very accomadating with time off If you are new to the industry this is a good place to do self study and learn it at your own pace. The workload usually doesnt interfere.

Cons

Cultural mindset of the city organization (once you're in, you're safe) Lack of communication across departments Improper utilization of talent Lack of motivation in workers Lack of accountability in employees Help desk is a joke You will wait FOREVER for access to individual programs or technologies

MetroPlusHealth Response

8y

Thank you for taking the time to provide us with this valuable feedback. It’s very important to us to foster a workplace that is positive and productive for everyone and we’re sorry to hear that you didn’t didn’t feel that way with us. It looks like you already provided a lot of details here, so thank you! If you have anything else to add, please feel free to reach out to us via email at employee.engagement@metroplus.org. Best regards.

1.0

Jul 2, 2015

Get your experience and leave

Case manager technician

Recommend

CEO approval

Business Outlook

Pros

None really, city job if your looking to do 20 years and leave

Cons

Very difficult to be promoted and move around, hiring process takes too long, very very unorganized, high turn over rate. Management sucks, directive is cloudy. So many things wrong with this company, look the other way.

MetroPlusHealth Response

8y

Thank you for taking the time to provide us with feedback. Our goal is to provide employees with the tools necessary to succeed with our organization and in their careers, and we’re sorry you didn’t feel that way with us. If possible, we would like to hear more details about how we can improve our company. If you are open to a conversation, please email us at employee.engagement@metroplus.org and we will have someone respond shortly. Thanks so much.

1.0

Jun 30, 2015

Associate Director

Associate director

Recommend

CEO approval

Business Outlook

Pros

The great thing about working for MetroPlus is that it is a city job so if you sign up for NYCERS and work for the city for a minimum of 10 years, you are fully vested for retirement.

Cons

There is a lack of promotional opportunities, salaries are low, and most of all, at least 75% of employees at this company are lazy. There is too much of the "that's not my job" attitude at this company.

MetroPlusHealth Response

8y

First, we would like to thank you for your 10 years of service with the MetroPlus team. Second, we would like to apologize for the experience you had while working for us. It’s important to us that foster a workplace that is positive and productive for everyone, though based on your review, it doesn’t seem like we met that goal for you. If you are willing to, we would like to hear more details about ways in which you think we could improve the workplace for everyone. Please don’t hesitate to send a message to employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly! Best regards.

Viewing 337 - 339 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst