Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Jun 4, 2015

Do not work here if possible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits since it is nonprofit and government

Cons

Corrupt, worst management, HR does nothing and is the worst of the group

MetroPlusHealth Response

We are sorry to learn that your experience with fellow employees and managers has been less than positive. It’s very important to us that we foster a workplace that is positive and productive for everyone. If you have time, we would like to to hear more about your experience in detail and any ways in which you think we could improve the work environment. Please direct your comments to employee.engagement@metroplus.org; we will have someone reply to your message shortly.

1.0

May 14, 2015

no job satisfaction

Mis

Recommend

CEO approval

Business Outlook

Pros

Benefits since its under New York City

Cons

1.Micromanagement , mismanagement , miscommunication inter- department and intra-department 2. No chance of growth no matter how hard and diligent you work , unless you are C level favorite. 3.No work urgency no matter how important task is or deadline is approaching. 4. Dirty politics played by C level instead of working on company mission and growth, focus on micromanagement who is sitting on their desk, monitoring there system etc. 5. Lot of rumors, false complain to HR, helpless Labor department, dominated by black and latino's.

MetroPlusHealth Response

Thank you for taking the time to provide us with this valuable feedback. Our overarching goal is to provide our employees with the tools necessary to succeed not only with our organization, but in their careers as well. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority. If you have any additional advice for management, we would love to hear from you. Please email us at employee.engagement@metroplus.org. Best regards.

3.0

May 11, 2015

Case Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits since it is under NYC employee job benefits.

Cons

It can be pretty boring just sitting all day on phone with members.

MetroPlusHealth Response

Thank you for providing us with some feedback. We are glad to see that you had a good experience, though we would like to know why you don’t recommend us to other potential employees. We would gladly appreciate additional feedback you have about management and any ways in which you think we could make working at MetroPlus Health Plan a better place. Please don’t hesitate to email us at employee.engagement@metroplus.org, we will have someone reply to your inquiry shortly. Best regards.

Viewing 343 - 345 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Do not work here if possible

no job satisfaction

Case Management

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