Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "Coworkers are friendly and helpful" ((in 11 reviews)); "City benefits and pension are a plus" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Great work life balance; everyone usually left work at 5." ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 16 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Upper Management doesn't validate you, doesn't pay you respectfully." ((in 9 reviews)); "Low salary" ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

3.0

Oct 27, 2018

Not bad to start here and expand elsewhere

Enrollment and membership representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy my time with Metroplus learned a lot about healthcare and opened my interest in the healthcare management. Consistent schedule with very great benefits. Bring your kid to work and Customer Service yearly acknowledgement event.

Cons

Mandatory overtime, long hours at times and work was very repetitive as any call center environment can be. Staff was very unprofessional and played favoritism. Quota was heavily set on number of calls then quality of service. Mentally draining death with many irate callers .

MetroPlusHealth Response

Thank you for your review. We are pleased to hear that you’ve had a good experience with us! Feedback from employees helps us grow and improve the company for everyone. However, we are sorry to learn that your experience with fellow employees has been less than positive. It’s very important to us to foster a workplace that is positive and productive for everyone. If you have any additional feedback you would like to provide to management, please feel free to email us at employee.engagement@metroplus.org. Best regards.

3.0

Apr 26, 2018

Working at Metroplus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent Benefits Diverse Employees

Cons

Salary Improvement is needed in driving the goal as an entire corporation.

MetroPlusHealth Response

Thank you for taking the time to leave us with a review! Feedback from our employees helps us to grow and improve the company for everyone involved. If there’s anything else you’d like to share with us, for example, creative ways to incentivize current management, please don’t hesitate to email us with more details at employee.engagement@metroplus.org. Thank you.

4.0

Apr 16, 2018

Unusual Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genuine compassion from hardworking, excellent co-workers, managers and up - there is an altruistic streak that is rarely seen these days; diverse and stable environment; advancement is certainly possible and encouraged.

Cons

Not for everyone; high level strategies can sometimes not make it all the way to the worker level; New York City bureaucracy can be challenging to deal with at times

MetroPlusHealth Response

We are pleased to hear that overall, you enjoy working with us. Thank you for taking the time to leave us a review. Feedback from employees like you helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, for example, the infrastructure, don’t hesitate to send your feedback to the MetroPlus team at employee.engagement@metroplus.org. Thank you!

Viewing 346 - 348 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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