Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "City job and great benefits" ((in 12 reviews)); "Good pay and benefits plus pension" ((in 12 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 8 reviews)); "Coworkers are friendly and helpful" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 31 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Training is inadequate and management does not help much." ((in 10 reviews)); "Unorganized, lacking transparency, aggressive managers" ((in 9 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Aug 11, 2020

This review is applicable to multiple departments within the company, including HR.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits for city employees. Recent changes in leadership throughout the company, which can hopefully steer the company in a better direction.

Cons

Ineffective managers stay in the company and are not held accountable. Archaic processes have maintained major inefficiencies. Multiple departments riddled with gossip and favoritism, perpetuated by management. Good managers don’t stick around because of toxic senior management.

MetroPlusHealth Response

Thank you for taking the time to provide your feedback. At MetroPlus, providing our employees with a supportive workplace is extremely important, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

1.0

Jul 22, 2020

Heartless

Marketing

Recommend

CEO approval

Business Outlook

Pros

Free or low cost insurance

Cons

Increased quota for employees during covid pandemic. Constantly told to “appreciate you even have a job during crisis.” Sent to sites with lack of ppe during pandemic. Management is never satisfied with your performance. Constant micro managing

MetroPlusHealth Response

Thank you for taking the time to provide your feedback. At MetroPlus, our top priority is to ensure our employees feel supported, especially during these uncertain times. We’re sorry to hear your experience hasn’t met those expectations, but if you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

1.0

Dec 4, 2019

Poor benefits, bad management, lazy coworkers

Health and wellness advisor

Recommend

CEO approval

Business Outlook

Pros

Honestly, there really were no great benefits.

Cons

Terrible management who don't care about the people we work for, awful health care benefits, limited PTO, no work from home even though all work was telephonic based, extremely lazy coworkers, no recognition for good work, expected to work late/weekends during audits with no benefits

MetroPlusHealth Response

Thank you for taking the time to leave us a review. Feedback from current and former employees helps us improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus did not meet your expectations. We appreciate your hard work and dedication during your time with us. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

Viewing 55 - 57 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Labor Relations Associate Level 1

Medicaid Enrollment Representative

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Ratings by category

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Reviews by job title

This review is applicable to multiple departments within the company, including HR.

Heartless

Poor benefits, bad management, lazy coworkers

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