Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "5 job with great benefits especially the pension" ((in 14 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are fantastic and most staff is helpful." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 10 reviews)); "Low salary" ((in 10 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

3.0

May 11, 2015

Case Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits since it is under NYC employee job benefits.

Cons

It can be pretty boring just sitting all day on phone with members.

MetroPlusHealth Response

Thank you for providing us with some feedback. We are glad to see that you had a good experience, though we would like to know why you don’t recommend us to other potential employees. We would gladly appreciate additional feedback you have about management and any ways in which you think we could make working at MetroPlus Health Plan a better place. Please don’t hesitate to email us at employee.engagement@metroplus.org, we will have someone reply to your inquiry shortly. Best regards.

1.0

Nov 26, 2014

Nepotism/Racism/Sexism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company.

Cons

There are many unqualified people working in senior level in the company. There are staff members that don't have a college degree and work in a senior level positions. Promotion is not based on merit. There is very little representation of minorities other than African Americans within the company and very high nepotism throughout a city sponsored government company. The company is also corrupt through its core with internal sex scandals. There is also no electronic time docking system, so employees who have the appropriate connections do not show up to work or leave early.

MetroPlusHealth Response

Thank you for voicing your concern. We are so sorry to hear that you didn’t have a great experience working with us. We take matters of nepotism, racism, and sexism very seriously and maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, we would like to hear more from you about your experience and ways in which we can improve for the future. If you are open to sending us an email us at employee.engagement@metroplus.org, we would be happy to respond to your inquiry shortly. Thank you so much -- we appreciate it!

2.0

Aug 14, 2014

Good experience.

Medicare sales

Recommend

CEO approval

Business Outlook

Pros

Great benefits with union and salary if you're one of the lucky few to have a good salary position.

Cons

No cohesion between management and staff. Field workers are stressed to make goal. Pay extremely low for comparative companies.

MetroPlusHealth Response

Thank you for taking the time to leave us a review and for your three years’ of service to MetroPlus! We’re happy to hear that you are pleased with the benefits we have available for our employees. However, we are disappointed to hear that you've experienced little cohesion between management and staff while you’ve been working with us. If you have additional advice to management that you would like to share to help improve the work environment, please send us a message to employee.engagement@metroplus.org and we will get back to you as soon as possible . Best wishes.

Viewing 70 - 72 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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