Pros
The work that MetroPlus does for the community is commendable. I think that the CEO has a good pulse on the needs of their membership and as such, the entire organization is focused on providing a good solution to the customer base. There are quite a number of intelligent people working for the company- Simran Kaur is a gem and as is Ganesh. They are truly great leaders and will always be thankful for the time I worked with them, as I learned a lot.
Cons
When I worked there, the environment was a bit chaotic and there was very little strategic direction. We moved from one initiative to another sometimes not fully vetting things but placing too many resources only to change directions. I respect Dr. Schwartz for her accomplishments and she is a very kind person at heart-but I think one area to focus on is the hostility in different areas of the organization. I experienced it a lot there and it came to a point that it was just best to leave- as I don't have that kind of personality and since it is prevalent- no immediate changes were going to take place.