Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City job and great benefits" ((in 11 reviews)); "The pension and retirement benefits are great when someone retires." ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 8 reviews)); "Great work life balance; everyone usually left work at 5." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 30 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary and loss of forward" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(363 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (363 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

363 reviews

5.0

Apr 5, 2018

Assistant Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Metroplus for 3 years, and it's been a pleasure the entire time. I'm a testament to the opportunities for career growth and training that are available. It's one of the most diverse work environments I've ever been a part of. Just like with any other employer, there are certain benchmarks and goals that you have to reach; but they're all attainable. I have supportive management to help guide me, and my staff does an amazing job every day.

Cons

Payroll is archaic and outdated. It would be a lot more simple to do electronically instead of on paper.

MetroPlusHealth Response

8y

Hi there, we are pleased to hear that you’ve had a great experience working for us! Feedback from our employees, for example, talking about our payroll methods, helps us to grow and improve the company for everyone If there’s anything additional that you would like to share with us, don’t hesitate to send us an email at employee.engagement@metroplus.org. Thanks so much!

4.0

Feb 26, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission-driven organization with well-educated, highly-committed staff on board. Working for MetroPlus meets my desire to serve New Yorkers - not only lower income and immigrant populations, but a wide range of people - and offers a real opportunity to positively impact the health and well-being of more than half a million NYC residents. C-suite/management seems dedicated to improving employee satisfaction and engagement, and is implementing a number of initiatives to reach those goals. Excellent benefits, including educational opportunities and pension. Solid work/life balance. Overall, very satisfied with my career choice to join and remain at MetroPlus.

Cons

City-agency status can create roadblocks to effecting quick change, and some of the rules and protocols can seem a touch archaic. Staff and management can occasionally seem hesitant to embrace change, as well.

MetroPlusHealth Response

8y

Thank you for leaving this wonderful review and for your dedicated service with us! Not only are we glad that you love you career choice, but we are also humbled that you have chosen to stay with us for five years. A lot can change in that time period which can be difficult for some to embrace, but we hope to encourage all employees to push the limits to make our company as successful as possible. If there are additional comments would would like to share, you can email your feedback to us directly at employee.engagement@metroplus.org.

5.0

Feb 23, 2018

Associate Director

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities for growth, a leadership who wants the plan to shine, and most important of all, staff who care about our members.

Cons

No bonuses for high performers.

MetroPlusHealth Response

8y

Thank you for taking the time to review us. We are pleased to hear that you’ve had a great experience with us throughout your ten years of service! If there’s anything else you’d like to share with us, don’t hesitate to send your feedback directly to employee.engagement@metroplus.org.

Viewing 103 - 105 of 363 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Medical Accounts Payable Analyst

Claims Administrative Analyst

Contracting Coordinator

Labor Relations Associate Level 1