Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "City job and great benefits" ((in 10 reviews)); "5 job with great benefits especially the pension" ((in 10 reviews)); "Colleagues are supportive and proud of the work they do." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 35 reviews)); "The pay is low and no proper direction" ((in 16 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 10 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Feb 11, 2020

Horriblie experience and Harassment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer many Health care benefit plans

Cons

HR didn't look into the harassment complaint and management ignored it. They have unions not helpful with one year probation. The pay is low. They have you clock in by writing down on a piece of paper what time you got in the office. They run things like its 1940's still on paper. I couldn't believe it. They make promises with no change.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. It’s important to us to foster a workplace that is positive for everyone. Everyday we work to improve the communication and relationships between our managers and employees. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

1.0

Feb 5, 2020

Bullies rather than leads - choose another health plan

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you demonstrate you're gullible and keep your mouth shut, you can do well, and if you don't have any goals or strong education and experience, you'll survive

Cons

Unfit leadership, Bizarre behaviors from CEO, CMO, Sr. Leaders, etc. Inappropriate leadership that bullies, very delusional and lies to make themselves look, 'powerful' as a compensation for lagging in the industry, very strong possibilities of neglect and/or fraud, claiming they have much higher members than they do, look at all the poor reviews and dissatisfaction, yet they are number one or two... quite suspicious. Very low standards.

MetroPlusHealth Response

Thank you for taking the time to leave us a review. We are very sorry to learn that your experience working with us has been less than stellar. Feedback from employees like you helps us grow and improve the company for everyone. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

3.0

Feb 3, 2020

Not a good experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits

Cons

Outdated system software. A “all for self” kind of environment

MetroPlusHealth Response

Thanks for the review -- we’re glad to hear that you enjoy the benefits we offer our employees! Feedback from employees like you helps us grow and improve the company for everyone. We are very sorry to learn that your experience working at MetroPlus has not met your expectations thus far. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org.

Viewing 232 - 234 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst

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Horriblie experience and Harassment

Bullies rather than leads - choose another health plan

Not a good experience

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