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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth reviews

      3.1

      52% would recommend to a friend

      (362 total reviews)

      Dr. Talya Schwartz

      58% approve of CEO

      54% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Career opportunities

      MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      362 reviews
      4.0
      Oct 29, 2018

      Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, good benefits, great work-life balance

      Cons

      Lack of interdepartmental transparency and not a culture that promotes creative innovation.

      avatar
      MetroPlusHealth Response
      7y
      Thanks for leaving us a review. We are pleased to hear that overall, you’re enjoying your time with us! Feedback from employees helps improve the company for everyone. If there’s anything else you’d like to share with us, for example how we can increase transparency between departments, please don’t hesitate to email us at employee.engagement@metroplus.org. Best regards.
      5.0
      Oct 29, 2018

      Associate Director

      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been employed with Metro Plus for 15 years. I can say that I have grown in this company and had several promotions since my start here. Metro Plus has demonstrated that I am valued as an employee. Metro Plus has a very diverse population. I interact daily with staff of all levels. As an employee, I am treated with respect and my input matters and always considered.

      Cons

      Sometimes, there's a disconnect between other department and ours, where they fail to communicate changes that may affect other areas, other than their own.

      avatar
      MetroPlusHealth Response
      7y
      Thank you so much for your dedicated 15 years if service to us! We are so happy to hear that you’ve had such a great experience with us. Feedback from all of our employees helps us grow and improve the company for everyone. If there’s anything else you’d like to share with us, such as how we can improve communication between departments, please don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org. Best regards.
      3.0
      Oct 27, 2018

      Not bad to start here and expand elsewhere

      Enrollment and membership representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy my time with Metroplus learned a lot about healthcare and opened my interest in the healthcare management. Consistent schedule with very great benefits. Bring your kid to work and Customer Service yearly acknowledgement event.

      Cons

      Mandatory overtime, long hours at times and work was very repetitive as any call center environment can be. Staff was very unprofessional and played favoritism. Quota was heavily set on number of calls then quality of service. Mentally draining death with many irate callers .

      avatar
      MetroPlusHealth Response
      7y
      Thank you for your review. We are pleased to hear that you’ve had a good experience with us! Feedback from employees helps us grow and improve the company for everyone. However, we are sorry to learn that your experience with fellow employees has been less than positive. It’s very important to us to foster a workplace that is positive and productive for everyone. If you have any additional feedback you would like to provide to management, please feel free to email us at employee.engagement@metroplus.org. Best regards.
      Viewing 253 - 255 of 362 Reviews
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      ReviewsMetroPlusHealth reviews

      Glassdoor has 401 MetroPlusHealth reviews submitted anonymously by MetroPlusHealth employees. Read employee reviews and ratings on Glassdoor to decide if MetroPlusHealth is right for you.