Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 22 reviews)); "5 job with great benefits especially the pension" ((in 11 reviews)); "City job and great benefits" ((in 9 reviews)); "Nice colleagues" ((in 9 reviews)); "Real opportunities for job growth & training (not just a tag line)" ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 32 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Unorganized, lacking transparency, aggressive managers" ((in 9 reviews)); "Unorganized, bad training, awful supervisors." ((in 8 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Apr 5, 2018

Assistant Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Metroplus for 3 years, and it's been a pleasure the entire time. I'm a testament to the opportunities for career growth and training that are available. It's one of the most diverse work environments I've ever been a part of. Just like with any other employer, there are certain benchmarks and goals that you have to reach; but they're all attainable. I have supportive management to help guide me, and my staff does an amazing job every day.

Cons

Payroll is archaic and outdated. It would be a lot more simple to do electronically instead of on paper.

MetroPlusHealth Response

Hi there, we are pleased to hear that you’ve had a great experience working for us! Feedback from our employees, for example, talking about our payroll methods, helps us to grow and improve the company for everyone If there’s anything additional that you would like to share with us, don’t hesitate to send us an email at employee.engagement@metroplus.org. Thanks so much!

3.0

Mar 23, 2018

Associate Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

City job, good benefits, good people. They genuinely want to help their members. Great customer service. These are the good health insurance industry folk. They do it not only as their job(s), but as people who care and want to contribute good in the world. You feel part of a team of people who want to do their best to help others and contribute in a positive way to their society.

Cons

Not always room to grow or contribute from a strategic standpoint, some supervisors are very closed off to suggestions and end up hindering potential corporate advancement.

MetroPlusHealth Response

We are pleased to hear that you’ve had a good experience working for us and you feel like you’re part of the team! Feedback from employees like you helps us to grow and improve the company for all. We also hear your concern that people should be allowed to contribute openly -- responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We'd like to hear more from you. If you’re open to communicating directly with the MetroPlus team, don’t hesitate to email us at employee.engagement@metroplus.org. Best regards.

4.0

Mar 6, 2018

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work /Life Balance, Medical Benefits, Gym Reimbursement

Cons

Need more competitive compensations and pay

MetroPlusHealth Response

We’re glad to hear that you’ve had a great experience with us! Feedback from employees helps us grow and improve the company for everyone. If there’s anything else you’d like to share with us, don’t hesitate to send your feedback directly to the MetroPlus team. You can email us at employee.engagement@metroplus.org.

Viewing 268 - 270 of 362 Reviews

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Call Center Representative I

Data Warehouse Developer

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