Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)
avatar

Dave Heimbach

77% approve of CEO

68% positive business outlook

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

652 reviews
3.0
Oct 2, 2025

good

Recommend
CEO approval
Business Outlook

Pros

good environment and good working culture

Cons

less growth in progress with technology

3.0
Sep 26, 2025

Low pay and no room for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Directors and supervisors are usually pretty available and helpful. You can work at your own pace and it’s a good environment for the most part. The people are great and make it all worth it.

Cons

Metronet always claims there is constant growth opportunities, what they don’t tell you, is that those are not available to those who came from a company that metronet acquired. If that’s you, you will be blocked from that position faster than you can hit submit on the application. You will, however, be given all of the responsibilities and punished with extra tasks for being the hardest worker or showing you wish to advance, without any extra title or pay.

2.0
Sep 20, 2025

Don't take it personal.

Recommend
CEO approval
Business Outlook

Pros

401k dollar for dollar match up to 6%, T-Mobiles phone discount, health benefits are fantastic, get to take company truck home. Bonuses are nice if they get handed out.

Cons

When Metronet acquired Vexus, you’d expect Metronet leadership to guide the Texas market. Instead, Vexus leadership was left in charge, which has created noticeable favoritism—salary bumps and promotions have almost exclusively gone to former Vexus employees. The current director lacks strong leadership and leaves many questioning the direction of the Texas operation. Supervisors are expected to be available nearly 24/7, even though this is never clearly stated. You’re expected to work through outages regardless of the day, remain on call unless you’re on vacation, and even PTO often comes with interruptions. Work-life balance is essentially non-existent. Leadership in Texas fosters a replaceable mindset. The director’s go-to phrase—“why don’t we just fire them”—reflects how little value is placed on retaining and supporting employees. This culture drives disengagement and uncertainty about the company’s future in the region. Lastly, pay is outrageously terrible for the people that matter the most, supervisors, techs, NFTs.

Viewing 46 - 48 of 652 Reviews

Glassdoor has 692 Metronet reviews submitted anonymously by Metronet employees. Read employee reviews and ratings on Glassdoor to decide if Metronet is right for you.