Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 61 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 46 reviews)); "All the people here are great and want to see you succeed and advance." ((in 29 reviews)); "Great work/life balance" ((in 19 reviews)); "Everyone in my department is friendly and willing to help." ((in 16 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 22 reviews)); "Terrible upper management." ((in 6 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 6 reviews)); "Long hours and sometimes in bad weather" ((in 5 reviews)); "Nepotism runs rampant here and it is very obvious." ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

5.0

Oct 14, 2017

MetroNet is a great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

MetroNet is a great place to work. Their pay is competitive, they have an excellent benefits package, and they offer work-life-balance. The HR department is very supportive and hands on. The President of the company has an open door policy and the company gives you the opportunity to think outside the box. Even though this is a corporate company it has a true family feel. They are all about hiring the best professionals that fit into the company culture!

Cons

I would like to see a quarterly bonus program set up for all employees.

3.0

Oct 13, 2017

Metromet door to door in house

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Its a great cable company with great benefits.

Cons

The pay is 2000 dollars for first month than after that month u get a 1000 dollar base

1.0

Sep 13, 2017

Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Absolutely loved it their during my extended stay. I spent many years of my life there and would do it over again with a few minor changes... Most people are a joy to work with, others not so much. The job I had was rewarding, fulfilling, and challenging, just perfect. I wish I had it back, i really do. Benefits were grreeeaaaattttt, health, vision, 401k, the works. But let's continue to the Cons...

Cons

We wont discuss pay too much... but its the lower tier for everyone except management. HR was useless, unless you were management, if there was an issue nothing would go anywhere, she'd die on a vine. It was all about who you knew, managers hired in unqualified people because they were buddy/buddy or knew them from the old KDL/Norlight days. They want to grow, dont want to spend money where its needed, as certain department's run on a shoe string budget and are expect to turn butter into gold. Did I mention HR was just about useless? Side note, current management has/is running off all of the experienced talent. People leave bosses, not jobs, and these bosses (not leaders) are good at running people away.

Viewing 622 - 624 of 652 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Alexandria, LA

Fiber Technician - Lexington, KY

Fiber Technician - Pontiac, MI

Fiber Technician - Amarillo, TX

Metronet

Metronet reviews

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MetroNet is a great place to work!

Metromet door to door in house

Poor Management

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