Metronet reviews

The culture has changed drastically. Management no longer cares about the people that work here, just numbers. Multiple rounds of layoffs. It’s very stressful. Below average pay even if you get really good performance reviews.

OH MY GOSH! If I could go back in time & never apply, I would! I should've known from my supervisor being changed before I even started that this was going to be a RIDE! In a year & a half my small team went through 3 supervisors. I personally went through 1 change of hands from one supervisor to another. The team lead was promoted & became my supervisor. He was MESSSYYYY! Like telling me & other associates that whoever was getting fired soon for having too many points, or because they kept running to HR on him, or just that their stats weren't good & they were old & slow. They don't give sick time, so don't work here if you have young kids that we all know are prone to getting sick, or if you are prone to getting sick. They are currently going through a merger with T-Mobile, and everything for the customer care department is in limbo. No one "knows" anything. They're closing storefronts down left & right not giving ample notice & making the storefront employees clean the storefronts out.