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      Metronet

      Engaged Employer

      Metronet reviews

      3.9

      75% would recommend to a friend

      (655 total reviews)
      avatar

      Dave Heimbach

      78% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Metronet has an employee rating of 3.9 out of 5 stars, based on 655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      655 reviews
      5.0
      Jan 4, 2023

      Good place to work

      Warehouse technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      expectations are attainable family-like atmosphere compensation/benefits are great somewhat flexible hours

      Cons

      industry learning curve can be difficult to navigate at first

      avatar
      Metronet Response
      3y
      Thank you for the great review!
      2.0
      Jan 4, 2023

      It can be stressful

      Remote technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, on-hand help, and coworkers are outgoing.

      Cons

      Can be toxic, lacks updated resources to resolve issues, a lot of protocols that can prevent you from resolving issues quickly for customers, and this job isn't for everyone and can be super stressful at times, if you have a bad call you have to just deal with it and be ready for the next call. Training just gets you by with the basics but you have to learn on the go with experience. Even though there is a page to resolve certain issues, it is outdated. lacks work/life balance. The schedule you get, you are stuck with and there is a waitlist to change, you can switch schedules with someone but that is only if they want to trade.

      Viewing 262 - 264 of 655 Reviews
      Related searches: Metronet jobs | Metronet salaries | Metronet benefits | Metronet interviews
      ReviewsMetronet reviews

      Glassdoor has 696 Metronet reviews submitted anonymously by Metronet employees. Read employee reviews and ratings on Glassdoor to decide if Metronet is right for you.