Metronet Tech Support Representative reviews

4.3

99% would recommend to a friend

(5 total reviews)
avatar

Dave Heimbach

100% approve of CEO

100% positive business outlook

Reviews by job title

5 reviews
3.0
Oct 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Working remotely from home is not a problem. They like to shower you with OT. They do not care if you milk them on the OT. Feels rewarding when you can fix technical issues based off you experience.

Cons

Constant Outages beyond your control. Mandatory on-call. 50% of the time you spend apologizing for it as if you are a complaint department. Easy to get burnt out from so many angry customers.

3.0
Dec 24, 2020

Tech support

Recommend
CEO approval
Business Outlook

Pros

It is a growing business

Cons

It is a small company and not enough employees vs customer calls

Viewing 4 - 5 of 5 Reviews

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