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Metropolitan Transportation Authority

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Metropolitan Transportation Authority reviews

3.7

64% would recommend to a friend

(1,753 total reviews)

Janno Lieber

58% approve of CEO

54% positive business outlook

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Easy To Get Hired

Cons

They let certain agents get away with breaking rules Union is corrupt and picks favorites Overworked Forced to work overnight Constant late relief, always calling out Entire department is a mess with communication Lack of sleep Ignores medical accommodations Very sneaky with everything they do

3.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Straightforward just clean and show up

Cons

It’s New York City MTA can get crazy

Viewing 40 - 42 of 1,753 Reviews

Glassdoor has 2,154 Metropolitan Transportation Authority reviews submitted anonymously by Metropolitan Transportation Authority employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Transportation Authority is right for you.