Is Metropolitan Transportation Authority a good company to work for?

Metropolitan Transportation Authority has an overall rating of 3.7 out of 5, based on over 2,155 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 65% of employees would recommend working at Metropolitan Transportation Authority to a friend and 55% have a positive outlook for the business. The best reviews about Metropolitan Transportation Authority have been left by employees working as Car Inspector , Intern and Internship .

Does Metropolitan Transportation Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Metropolitan Transportation Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Metropolitan Transportation Authority. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Metropolitan Transportation Authority?

65% of Metropolitan Transportation Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metropolitan Transportation Authority 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metropolitan Transportation Authority?

Bus Operator (94) , Intern (64) , Train Operator (55) , College Aide (37) , Manager (36) , Analyst (34) , Conductor (33) , Engineer (27) , Project Manager (22) , Railroad Conductor (20) , Bus Driver (19) , Director (19) , Station Agent (19) , Train Conductor (17) , Auditor (16)

What are the pros of working at Metropolitan Transportation Authority according to real employee reviews?

"The benefits are great and the experience of being a bus operator is interesting" ((in 308 reviews)); "The pay is good if you live outside the city (like NJ or PA)" ((in 138 reviews)); "Great pension and health benefits" ((in 82 reviews)); "Great people to work with and very welcoming." ((in 81 reviews)); "work life balance is good" ((in 57 reviews))

What are the cons of working at Metropolitan Transportation Authority according to real employee reviews?

"agency and employees are ruined by poor management." ((in 80 reviews)); "low salary in new york city" ((in 37 reviews)); "Managers do trust their staff which is ridiculous." ((in 22 reviews)); "long hours and sacrifice needed to make money" ((in 21 reviews)); "Stupid policies hinder work and when the politicians and the news crap on the upper management they pass the blame off to the lower employees instead and add unnecessary work to look like they are changing." ((in 18 reviews))

What are employees saying about Metropolitan Transportation Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metropolitan Transportation Authority layoffs and their outlook for job security at Metropolitan Transportation Authority in 2026.

What are the top reviewed Metropolitan Transportation Authority locations?

New York , Brooklyn , Los Angeles , Jamaica , Bronx , Houston , Staten Island , Long Island City , Queens Village , Croton-on-Hudson , Stamford , Long Island-Queens , New Haven , Queens , Flushing , Nashville , Saint Louis , Brewster , Corona , Hollis , New City , New Rochelle , Richmond Hill , White Plains , Minneapolis , West Hollywood , Miami , Dumont , Elizabeth , Iselin

Metropolitan Transportation Authority reviews

3.7

65% would recommend to a friend

(1,754 total reviews)

Janno Lieber

59% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Apr 8, 2011

I enjoy what I do!

Bus operator - part-time

Recommend

CEO approval

Business Outlook

Pros

Excellent Medical/Health Benefits! Potential pay is very nice once you are promoted to Full-Time. Lots of different divisions to work out of. (All of L.A. County)

Cons

Extremely large company - Sometimes you can get lost in the mix. Depending on what division you work out of, there can be a bit of drama. The amount of hours you work (Full-Time) will keep you away from your family. (Ex. 4am-6pm shift) If you have enough seniority to get weekends off, then you will be fine!

1.0

Mar 26, 2011

Perfect for the lazy man

B&b mechanic

Recommend

CEO approval

Business Outlook

Pros

well you usually don't have to work that hard. and the benefits are pretty good. plus the pension is reasonable

Cons

Robs you of motivation. It seems that most management is incompetent. Things never seem to be done correctly just people winging it.

2.0

Mar 21, 2011

Too much change at the top, each new boss screws up everything previous boss ahs done to show they're "superior"

Deputy inspector general

Recommend

CEO approval

Business Outlook

Pros

Stable for the staff. There is no advancement but if you want a job in this economy with a 3% raise each year this is the place. Unless you become management then you can expect to be fired within 5 years

Cons

Its a very political enviornment. The boss is a political appointment and so are all his department heads. Attorneys run everything and think they are all geniuses (they aren't or they'd be in private practice not government). Every new boss spends the first three years telling you why they are better than they last boss and the next two years trying to find a new job or mitigate damage they've caused. Morale and professional decorum are low and relationships are always strained by backbiting, infighting and liasions.

Viewing 1729 - 1731 of 1,754 Reviews

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Jobs at Metropolitan Transportation Authority

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