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Metropolitan Transportation Authority

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Metropolitan Transportation Authority reviews

3.7

65% would recommend to a friend

(1,754 total reviews)

Janno Lieber

59% approve of CEO

55% positive business outlook

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Job satisfaction has always been the carrot for me. Knowing that your work directly impacts the lives of many people in the city gives me tremendous pride. When I first started working for Transit, the equipment was old, the infrastructure was dangerously dated, the public was hurting, city life was showng all the classic tell-tell signs of bad mobility/transportation issues. The changes that have taken place at NYC Transit have been short of miraculous. Not only has the focus changed to keep NYC moving but the mission of the entire organization has been chrystalized down to many levels of the company. Much is expected of NYC Transit and much has been delivered. It's a big organization with a big mission. Yes- working at NYCT can be frustrating at times but the pluses far outweigh the negatives. Having the view from the inside and seeing how Transit operates to keep those trains and buses moving is truly a wonderful experience that many of our customers may not fully understand. I love to see a train arriving, I love to see those buses moving - I love to see how we are addressing the needs of our senior citizens - I love to see the bloodline of the city in perpetual Transit. That is just one of the best reasons to work for NYC Transit.

Cons

Transit operates a 7day/24 hour operation that takes a toll on it's employees. Many of our workers have work schedules that are quite demanding and their lives are challenged by changing service demands and new Transit service initiatives. Transit systems are not energized without the soul of it's employees taking a toll. It seems to me, that many of our employees, once retired from the company, do not enjoy long, extended periods of retirement years.

4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for the MTA are that it is a very relaxed environment. They are part government and part private so they do not have pressures that many companies have. The people there thus are relaxed and easy to talk to and friendly. There are not many deadlines, things get done when you get to them. Another important benefit is that once you have a job, it is very hard to lose it. As true for any government job, they are not effected by the business cycle and it does not get effected by wall street. This makes working there more pleasant as you do not have to worry about losing your job.

Cons

The biggest downside of working at the MTA is that they do not pay well. There salaries are very low when you compare them to what you could make in the private sector. What may be worst, is that once you have a job there it is not that easy to move up because people tend to stay there until they retire. This could hamper your progress as you may have to wait years for a promotion when they person above you leaves or takes another position. Also, they pay in a range of what you came in making so if you start off there you will make notably less than someone who came from the outside even if you are doing the same job as them.

Viewing 1750 - 1752 of 1,754 Reviews

Glassdoor has 2,155 Metropolitan Transportation Authority reviews submitted anonymously by Metropolitan Transportation Authority employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Transportation Authority is right for you.