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Metropolitan Transportation Authority

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Metropolitan Transportation Authority reviews

3.7

64% would recommend to a friend

(1,753 total reviews)

Janno Lieber

58% approve of CEO

54% positive business outlook

Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great health-care benefits. That's about it.

Cons

Experience at this organization varies significantly by department. The culture is highly bureaucratic, and career progression often depends more on internal relationships than on performance or innovation. Employees who prioritize process over results tend to thrive, while those focused on efficiency and new ideas may find the environment challenging.

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

-flexible with scheduling -friendly managers, very understanding

Cons

-usually very short shifts 4-5hrs on average - everyones hours get cut during January-March -small paychecks

2.0
Mar 29, 2026

My time with the MTA

Recommend
CEO approval
Business Outlook

Pros

You get a consistent pay check

Cons

Management has no idea what their job is. More people are retiring than they are hiring. The company will put people that have no experience or knowledge of what they're working in to positions of authority. No on takes responsibility for their mistakes.

Viewing 19 - 21 of 1,753 Reviews

Glassdoor has 2,154 Metropolitan Transportation Authority reviews submitted anonymously by Metropolitan Transportation Authority employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Transportation Authority is right for you.