Is Michaels a good company to work for as a Custom Frame Manager?

Custom Frame Manager professionals working at Michaels have rated their employer with 3.0 out of 5 stars in 626 Glassdoor reviews. This is a lower than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Custom Frame Manager Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Custom Frame Manager interview questions at Michaels .

Does Michaels pay Custom Frame Manager employees well?

Custom Frame Manager professionals rate their compensation and benefits at Michaels with 2.0 out of 5 stars based on 626 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Custom Frame Manager salaries at Michaels.

How happy are Custom Frame Manager professionals working at Michaels?

46% of Custom Frame Manager employees at Michaels would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Custom Frame Manager professionals have also rated Michaels with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (985) , Sales Associate/Cashier (807) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 643 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 597 reviews)); "Hours are flexible and perfect for what I need." ((in 371 reviews)); "Benefits are good for full time and part time employees" ((in 183 reviews)); "Flexible hours and scheduling." ((in 175 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 985 reviews)); "Poor management and mistreatment of employees" ((in 720 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 449 reviews)); "No training and no advance warning." ((in 283 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 117 reviews))

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Michaels

Michaels Custom Frame Manager reviews

3.0

46% would recommend to a friend

(626 total reviews)

David Boone

28% approve of CEO

32% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

2.7

Senior management

2.6

Career opportunities

2.0

Compensation and benefits

Custom Frame Manager employees have rated Michaels with 3.0 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Custom Frame Manager professionals have an average working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Custom Frame Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

626 reviews

3.0

Jul 20, 2026

Unique art experience undermined by poor management

Custom framer

Recommend

CEO approval

Business Outlook

Pros

I got to see the most amazing art and work on some very very unique pieces.

Cons

You are expected to do everything! As a closer, I was one of 2 or maybe 3 people in the store each shift. And we always had to clean up after the day shift, plus do all the work they “couldn’t” get done. Terrible store manager held no one accountable.

3.0

Jun 23, 2026

Great coworkers and skill-building opportunities, but corporate struggles

Custom framer

Recommend

CEO approval

Business Outlook

Pros

- great coworkers - good place to build skills - always something to do

Cons

- it's clear corporate is not working the programs they're trying to rollout

3.0

Jun 19, 2026

Half Decent

Custom framer

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, they make it a fun environment.

Cons

Long hours, may not have the people needed to complete a sales goal and production goal for a day.

Viewing 1 - 3 of 626 Reviews

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Michaels

Michaels Custom Frame Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unique art experience undermined by poor management

Great coworkers and skill-building opportunities, but corporate struggles

Half Decent

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