Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The employee discount is pretty awesome at 30%, on top of current sales. It was also nice to be in a job where I sometimes had to get creative with framing something special. There is also a very lax dress code, framers wear pants and collared shirts and there's no rules against colored hair, piercings, or tattoos.

Cons

The job was kind of 70/30 split between selling frames and building frames, but it was impossible to achieve the balance in a day they wanted. I could spend an entire day with customers because they just come in back to back sometimes and make $1000, but still get in trouble for not having made any frames. Same could go the opposite way, I could build 6 frames in 4 hours and get in trouble for not being out on the floor, when the manager had told me that morning to focus on building for the day because we had a huge number to get done before their due date. The catch with this is that I wouldn't get in trouble for days like this until the next week, when the manager would come to me to "talk numbers" and point out that my sales/production was down last week. When I would defend myself and say that for example, on Tuesday there were so many customers I couldn't leave the counter to work in the shop, I was told I had an attitude problem. I was also put in charge of stocking the pre-made frame aisles, and they scheduled me for 8 hour shifts on Saturday and Sunday to do it. Meanwhile I worked 4 hour shifts 2-3 days during the week. Worst schedule ever. And why is a framer doing it when they have people who's only job is stocking? Overall, I think Michael's asks FAR too much from their framers. They want high sales numbers, frames built quickly, and stocking done, all in 15-20 hours a week at 9.25 an hour. Its impossible. There was always something I did wrong or couldn't get done, no matter how much I accomplished in my workday.

2.0
Dec 28, 2016

Honest review

Recommend
CEO approval
Business Outlook

Pros

The associates you work with are the backbone to your success so its very rewarding working with those who have the same values as you do.

Cons

Loyalty does not exist within the company only what have you done for me lately. They say they're transparent but its all about perception. The workload is far greater than what is allowed to do it within their time frame. Hours can be long but its retail.

5.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Does not feel like you work for such a large company, you always see the CEO walking the halls. Open door policy. They ensure employees are happy and have fun. Yearly bonuses and pay raises based on personal/company performance.So much opportunity for growth at this company.

Cons

Can be long hours during peak season but if you enjoy what you do it's not a worry.

Viewing 40 - 42 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.