Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Discount and Paid Vacation

Cons

Staffing hours are constantly cut dangerously low making it impossible to keep up with the workload, expanding services, and the high standards expected while providing proper customer service, The drive to be a one-stop shopping destination as removed the store from an arts-and-crafts specialty to an off-price retail environment.

Viewing 58 - 60 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.