Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively chill as far as retail goes.

Cons

They added self-service kiosks but you're still expected to talk to every customer, boost rewards sign ups, fix those kiosks when they inevitably have errors, and also be doing like four other tasks in other places... also, I got maybe a $0.40 wage increase after working multiple years here. It's like they don't want you to stay. Multiple accomplished managers were still getting way underpaid. If you're in high school and don't have big bills or are able to work a better-paying job alongside this, it's fine. Otherwise...

Viewing 76 - 78 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.