Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

More Relaxed customer base than clothing or food service. Most people already know what they're looking for and I can count on one hand the times someone screamed at me over glitter glue. I liked signing people up for rewards because it was easy to do at the register and honestly pretty useful for people who shop there once a month or more.

Cons

Was never approached for promotion despite good performance and high # of rewards sign ups ASM watched the cameras to see if we were using cell phones at the register and called it out over the radio, even if it was just to glance at the time.

Viewing 7 - 9 of 9,670 Reviews

Glassdoor has 9,986 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.