Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Apr 3, 2026

Going Downhill

Recommend
CEO approval
Business Outlook

Pros

The only pro is the other members of staff are in the trenches with you

Cons

Been at this company for years, lately they have slashed hours and piled on new promotions and unrealistic workloads for barebones staff. Combining regular floor work (overwhelming returns and recovery) with immense pressure to boost rewards signups, online and ship from store orders, fabric and trim cutting, limitless balloon orders, new ten minute framing, and constant understaffing. This company does not care about its workers, will barely even provide enough hours to keep the store running then reprimand workers because customers are unsatisfied.

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

No complaints simple standard job

Cons

Not that I can think of right now

Viewing 91 - 93 of 9,674 Reviews

Glassdoor has 9,990 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.