Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Nov 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Company is growing. Company does take an interest in employee growth and development.

Cons

Communication, no clear direction communicated.

2.0
Nov 12, 2010

So much to do with so little time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fellow employees are welcoming and soon you get to feel like a family. - The crafting ideas you get from customers and other employees. - 25% of discount - Flexible schedule

Cons

- Flexible schedule as long as you are able to access the website which sometimes is impossible. - Possibly getting fired if you miss a day of work even if you have someone come in to cover your shift. - COUPONS! There are so many restrictions with coupons and they are not accurately expressed to the customer. - People shoplift all the time and then bring the items back without their receipt. There is nothing management can do because we are not supposed to confront customers. - Elimination of jobs create more work for everyone else which is difficult to get done during shift.

2.0
Oct 27, 2010

Not a nice company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401K, LOTS of overtime, if you like that.

Cons

Employees are treated like worker ants and like we have no value as human beings. Management never gives kudos or "pats on the back". Cutbacks in staffing are killing us as they just keep redistributing the workload to whomever is left. Each person has to do the work of 3 or 4 people except for the favorites, who don't have to work at all. I would never recommend this company to family or friends. They have no "humanness". They have no compassion or warmth. All of management uses the exact same words, like they are brainwashed. No associates are treated as individuals. Management sits in heated/air conditioned offices and barks orders and tells us how much more we are going to have to do to "keep up". We have been told that if we don't like it, leave, there are 10 people waiting behind us for our job. They only hire temporary employees now. Outsourcing has become a standing joke for any who need tech assistance. This company is a perfect example of how a society can fall - not allowing for family time or a social life, expecting you to give up everything to work whenever they tell you to ( and they change the hours constantly and don't give any notice so people can make arrangements for childcare, etc. ) and expecting your entire life to revolve around the job. They constantly tell us what a great company Michaels is and how well they treat us, like if they say it enough, people will believe it. If you don't like being told 5 minutes before end of shift on Friday that you have to work on Saturday, don't work at Michaels.

Viewing 9580 - 9582 of 9,674 Reviews

Glassdoor has 9,990 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.