Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 10, 2015

good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun place to work. Good discounts

Cons

Workers are rude and training is very bad. No form of order

3.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Dealing with the customers was usually pretty great. I loved most of my co-workers and got along great with all of them. I was even friends with most of my managers. The little things, day to day, were typically fun and made time pass quickly. I loved the opportunities I had to run craft demos and birthday parties.

Cons

Higher management has ludicrous expectations. There is not much recognition for doing good work. Asinine things like coupon policy and getting people's email addresses was prioritized far above good customer service. At its worst, Michaels is a case study in what makes retail jobs such awful experiences for most people.

1.0
Jan 27, 2015

Working there sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some great people. discounts were good, but then again the products are so over priced that you could go somewhere else and still find it cheaper.

Cons

management treats you like crap. favorites are picked. management tells you to do something then writes you up for doing it. if you don't collect enough emails you get written up. empty promises and flat out lies.

Viewing 9583 - 9585 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.