Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Encourages development of associates. Associate work performance recognition and advancement. Support for merchandising initatives. Time off for extra days worked during holidays.

Cons

Changing store layout too frequently. The way clearance and damaged product is handled. Expectations during seasonal product height is unreal.

5.0
Aug 15, 2010

World Class

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Michaels is a great place to work! I would for sure recommend working here to any family member or friend interested.

Cons

I think you get what you give. if you are internally motivated to do a good job, things will be easy for you and not just at Michaels.

3.0
Aug 10, 2010

Michaels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does offer flexibility as far as "work days" and "hours scheduled" are concerned which helps balance work and home.

Cons

The customer service bandwagon. Right is right and wrong is wrong, and we all know the difference. The catering to the wrong individuals that has become the framework for current customer service guidelines has created a whole population of shoppers that demand royal treatment for monstrous behavior. And these monsters are THRIVING!

Viewing 9589 - 9591 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.