Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,988 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (805) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 666 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 591 reviews)); "Hours are flexible and perfect for what I need." ((in 370 reviews)); "Flexible scheduling and good for artsy people." ((in 190 reviews)); "Benefits are good for full time and part time employees" ((in 168 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 994 reviews)); "Poor management and mistreatment of employees" ((in 725 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 440 reviews)); "No training and no advance warning." ((in 275 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 117 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

2.0

Oct 11, 2012

So-So

Cashier

Recommend

CEO approval

Business Outlook

Pros

Friendly co worklers, easy job, decent pay.

Cons

They never had enough people working so we would always get bombarded with customers at busy times. Manager was snooty. Customers

5.0

Oct 2, 2012

Love it!

Pt customer experience manager

Recommend

CEO approval

Business Outlook

Pros

- Michael's likes to promote from within when they can. In 2 years, I was promoted from Sales Associate to Customer Experience Manager. If you are a hard worker, work well with fellow employees and customers alike, and have a friendly personality, you can get promoted. Be sure to let the Store Manager know that you are interested in growing with the company, so they keep you in mind. When positions open up in your store, interview for them! - How good of an experience you will have will largely depend on your team, especially Store Manager (SM). I am lucky to have an awesome SM, great team of fellow department managers, and good group of associates. I love the people I work with and enjoy our customers. - Senior management listens to what customers want. Customers wanted more alphabet sticker options and by the next year, we had 3 sections instead of one.

Cons

- Limited full time / lead positions in our store. - Can't be a manager AND class instructor.

1.0

Sep 16, 2012

Not a place to work if you want to pay your bills.

Cashier

Recommend

CEO approval

Business Outlook

Pros

All the items stocked in the store to bring out your creativity.

Cons

Unorganized, chaotic. Work schedule very poor, work 3-4 1/2 hour shifts per day. Weekly hours worked between 3 and 8 for the most part depending on your job description. Cashiers seem to get the least amount of hours. They expect cashiers to answer the phone, since they have no store operator, while ringing up guests, while someone is asking you a question on the radio used to communicate with store employees. Too much stress! Computer schedules your work week. Expect entirely too much for minimum wage, even if you have a lot of retail experience.

Viewing 9598 - 9600 of 9,672 Reviews

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Jobs at Michaels

Overnight Stocking Team

Early morning stocking crew

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Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

So-So

Love it!

Not a place to work if you want to pay your bills.

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Jobs at Michaels