Question 1

Is Michaels a good company to work for?

Accepted Answer

Michaels has an overall rating of 3.1 out of 5, based on over 9,988 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate, Community Manager and Front End Cashier.

Question 2

Does Michaels pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Michaels?

Accepted Answer

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

Question 4

What are the top reviewed jobs at Michaels?

Accepted Answer

Sales Associate (1012), Cashier (984), Sales Associate/Cashier (805), Replenishment Associate (384), Customer Experience Manager (335), Store Manager (262), Certified Custom Framer (249), Custom Framer (154), Retail Sales Associate (144), Support Specialist (111), Manager (108), Replenishment Manager (95), Operations Manager (90), Framer (74), Custom Framing Manager (71)

Question 5

What are the pros of working at Michaels according to real employee reviews?

Accepted Answer

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 666 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 591 reviews)); "Hours are flexible and perfect for what I need." ((in 370 reviews)); "Flexible scheduling and good for artsy people." ((in 190 reviews)); "Benefits are good for full time and part time employees" ((in 168 reviews))

Question 6

What are the cons of working at Michaels according to real employee reviews?

Accepted Answer

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 994 reviews)); "Poor management and mistreatment of employees" ((in 725 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 440 reviews)); "No training and no advance warning." ((in 275 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 117 reviews))

Question 7

What are employees saying about Michaels layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

Question 8

What are the top reviewed Michaels locations?

Accepted Answer

Irving, Houston, Dallas, New York, Chicago, Jacksonville, San Diego, Los Angeles, San Antonio, Charlotte, Atlanta, Austin, Miami, Fort Worth, Tampa, Phoenix, Minneapolis, San Jose, Orlando, Richmond, Baltimore, Portland, Philadelphia, Pittsburgh, Las Vegas, Virginia Beach, Cincinnati, Raleigh, Indianapolis, Alexandria

Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lost its way

senior management does not listen to the needs at store level or what their customers are really asking for.

5 Years

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