Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible first job, topical job for art student. Studied under very skilled framers who've become good friends. However, after these persons left for other opportunities management didn't hire qualified individuals.

Cons

As a first job, I was thrilled to begin as a floor associate at $6.50 per hour in 2005. After being with the company for 5 years, the last two as a certified custom framer, I was making $8.50. As a student that's well and good, but several employees with families were making little more. Management usually hid in the office, and sale leads didn't have defined roles. Framers are told that payroll hours come from sales and production, yet we receive no additional hours from exceding goals. Far too few associates on staff, and very little overlap in framing. If you take orders all day by yourself, no production gets done, which leads to unhappy customers and botched rush jobs.

2.0
Jul 23, 2012

framer at Michaels

Recommend
CEO approval
Business Outlook

Pros

Some of the nicest people I've ever worked with, customers are there to purchase and talk about art which i enjoy doing.

Cons

The management is totally disorganized. I've been there months and have yet to be trained in my department. They are so under staffed due to cutting hours; that no one can get they're job done properly. Don't rely on Michaels for a job to pay your bills, you'll never know how many hours you'll recieve one week to the next. Mostly, a ridiculous waste of time.

3.0
Jul 20, 2012

Easy job that gets me out of the house, but eh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro that I can think of is that working at Michaels gets me out of the house and busy while the kids are in school. Well, maybe the 25% discount is a "pro" too. But to spend what little money I make there seems rather silly.

Cons

One: They don't give anyone enough hours to live off of. Two: (and I think this is a big one) They SEARCH your bag for merchandise (purse, handbag ... whatever) before they let you leave the store. Their employees...they search them. How this is anything but BAD for morale is beyond me. It wasn't mentioned at the interview nor at the orientation. It's humiliating, and done in front of customers...just awful. I know it's all about loss prevention, but there has to be a better way...

Viewing 9607 - 9609 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.