4.0
Mar 16, 2026
Loved my store team, not so fond of corporate culture
Former employee, more than 8 years
Shelby Charter Township
Recommend
CEO approval
Business Outlook
Pros
Customers are generally pleasant (making fun purchases). My store team and managers were great to work with. Generous associate discount policy. Flexible scheduling.
Cons
Customer service is not a corporate value; poorly-staffed stores and rush-rush policies discourage helping customers. Minimum-wage pay, and if you do your job well, you'll get a 15-cent raise annually. Zero appreciation for knowledgable, hard-working and long-term employees (I was there 8 years), whose only real raises come from increases to minimum wage. Few opportunities to advance to full-time positions.
