Michaels reviews

3.1

44% would recommend to a friend

(9,679 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Feb 17, 2026

Avoid Michaels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good employee discount, nice customers, good mix of long time loyal employees.

Cons

lowest pay rates in big box retail. Operational leadership is very poor at the home office. New leadership does not understand the business. Very high stress environment. Low morale.

4.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great way to gain customer services experience

Cons

MODs can be rude at times. Lots of call outs from staff.

Viewing 145 - 147 of 9,679 Reviews

Glassdoor has 9,995 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.