Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Gained hands-on experience in customer service and building positive customer relationships. Developed strong communication and problem-solving skills by assisting customers with their needs. Learned to work effectively in a fast-paced retail environment while managing multiple tasks. Improved teamwork and collaboration by working alongside coworkers to meet store goals.

Cons

Managing multiple customers and tasks at once can become stressful during busy periods. Seasonal rushes (such as holidays and back-to-school periods) can lead to heavier workloads

Viewing 16 - 18 of 9,670 Reviews

Glassdoor has 9,986 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.