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      Michigan First Credit Union

      Engaged Employer

      Michigan First Credit Union reviews

      3.6

      62% would recommend to a friend

      (181 total reviews)

      Jennifer Borowy

      90% approve of CEO

      66% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Senior management

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Michigan First Credit Union has an employee rating of 3.6 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michigan First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      181 reviews
      5.0
      Oct 27, 2021

      Extraordinary Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Credit Union has a very strong culture, driven to help our members and team members. Leadership cares a lot about team members and shows their appreciation in many different areas. The West side of the state feels like family, everyone always helps each other out.

      Cons

      The passion of the team members for their members is extraordinary and can sometimes lead to disappointment when you cannot give everything to a member they want.

      5.0
      Oct 26, 2021

      Outstanding Member Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Michigan First Credit Union has the highest level of Member Service in the industry.

      Cons

      Limited branches on the Westside of Michigan

      2.0
      Oct 23, 2021

      We are not call center agents

      Financial service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great and loved the branch staff. My new ABM was excellent to work with.

      Cons

      Incentive plan stinks. Very unethical with goals, people taking each others loans. Since a brand new incentive plan was launched in 2020, its now being very goal heavy and cut throat. Even managers from our traditional locations are stealing loans. Also, the area avp of west michigan branches is so full of herself. Everything, no matter how small, has to go through her. You can't ask anyone else in the company for assistance. Its her and only her. Oh, and she yells if we don't get on the call center queue's. We have a branch to run. If you are so worried about the numbers and us taking calls, take some yourself please. You have the same systems we do in the branches. You always said to leave by example. She doesn't make all the staff take the calls. Somehow he gets away with it because his branch is so loan driven. His staff also hangs out in the lending queue all day. Takes like 5 loan calls and makes others finish them for her because she can't keep up.

      Viewing 55 - 57 of 181 Reviews
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      ReviewsMichigan First Credit Union reviews

      Glassdoor has 183 Michigan First Credit Union reviews submitted anonymously by Michigan First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Michigan First Credit Union is right for you.